ONTCSA resource center

Resources, Contacts, and Wiki

ONTCSA resources bring contact details, address information, website routes, buyer actions, and direct ONTCSA Wiki access together at wiki.ontcsa.com.

Address and contacts

ONTCSA Contact Details

Route requests by desk so project, shipping, documentation, and support messages reach the right ONTCSA workflow.

Legal nameOso de Nicaragua Tobacco Company S.A.

ONTCSA is based in Estelí, Nicaragua.

Physical addressEstelí, Nicaragua

De la Entrada al Rosario, 300 mts al norte 500 mts al oeste, Barrio el Jazmín 31000, Estelí, Nicaragua.

Sales deskSales@ONTCSA.com
+1 (941) 404-2082

Sales handles project briefs, product questions, private-label routing, samples, quotes, and buyer qualification.

Shipping deskShipping@ONTCSA.com
+1 (941) 404-2230

Shipping handles shipment coordination, packing-list questions, receiving preparation, documentation handoff, and logistics status.

Claims deskClaims@ONTCSA.com
+1 (941) 404-2232

Claims handles receiving issues, claim dockets, photos, lot references, case condition, packaging concerns, and support review.

Support deskSUPPORT@ONTCSA.COM
+1 (941) 404-1231

Support handles general assistance and routes requests that do not fit sales, shipping, or claims.

Packaging providerSan Marcos iPrint LLC

Exclusive ONTCSA packaging provider for packaging, stickers, cigar bands, labels, and branded items.

Buyer actionsQuote and samples

Use action routes after choosing the correct product family and preparing market, packaging, and volume context.

Wiki routeswiki.ontcsa.com

The ONTCSA Wiki organizes forms, product knowledge, quality paths, buyer navigation, contacts, and iPrint packaging context.

test.ontcsa.com directory

Website Route Library

Browse grouped ONTCSA public routes for products, services, policy references, buyer tools, private-label pages, and product education.

Next step

Start with the right route.

If you are researching, open the ONTCSA Wiki. If you are ready for a commercial conversation, use quote, samples, or contact with product family, market, packaging, volume, timing, and documentation context.