Account eligibility
Member accounts are intended for qualified adult-use tobacco businesses and authorized contacts. ONTCSA may review, approve, suspend, or decline account access based on business fit and compliance context.
Account security
Users are responsible for keeping login credentials secure, using accurate company information, and promptly reporting unauthorized access or outdated profile details.
Account use
Account tools may support order history, profile details, inquiry routing, support, and qualification context. Access does not guarantee product availability, credit, samples, pricing, or production approval.